The Postbank of South Africa has issued a communication indicating that all outstanding beneficiaries impacted by technical glitches for the September payments have been cleared. See full statement from Postbank below.
“Postbank wishes to provide SASSA beneficiaries and the public the assurance that, according to our records, all outstanding SASSA grant payments to recipients that were impacted by the system incident of the 5th and 6th of September have been made.
The process of reversing funds into all affected beneficiaries’ accounts has been completed. Many SASSA Gold Cards beneficiaries that had outstanding payments have been able to access their money through channels that includes ATM’s and the retailers.
Social grants beneficiaries that still wishes to make enquiries relating to their social grants payments can contact Postbank on (The email and WhatsApp customer contact points responses are automated, therefore only send the beneficiary details):
Tel: 0800 53 54 55
Email: PBbalancingSaswitch@Postbank.co.za
WhatsApp: 073 806 1631
We have also encountered some attempts to defraud the system by individuals who would have received their funds trying to get double payments. Our systems are very thorough and the people that are making these attempts will not be successful. Instead, what these people are doing is clogging the system and denying people that need genuine assistance from being helped. We condemn this behaviour which will be reported to law enforcement agencies as it also perpetuates the incorrect notion that there are still large numbers of SASSA beneficiaries that have not been paid.”
Statement by Postbank
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